Bad customer service

I took my car for a valet on the 21/08/2015. They charged me R650 for a valet. When I got my car back, it was still full of sand. I took pictures and phoned in to let them now, on the same day. I was advised to bring the car back on Monday (24/08/2015). I called Ryan to explain to him what had happened and requested a refund, as I did not trust they would do a good job. He said they would clean it till i was satisfied, and I agreed that they could re-do the valet. When i went to pick up my car at 5pm, my car battery was completely dead, to make it worse there is still sand on my carpets, and the flip down mirrors still had marks on it. <br> I emailed Ryan the following day(25/08/2015) to advise him, and sent pictures of how the car looked after the valet. I requested a full refund, due to the terrible service. Ryan advised, 'I really went out of my way to try and make you happy after speaking to you but unfortunately it sounds like I was unsuccessful.<br> Sorry you feel this way.'<br> Ryan only responded to me again, once I put the complaint on facebook and had to email him again today(26/08/2015).