CE
Celeste E
1 reviews | Active since Nov 2022
24 Nov 2022, 12:17
RWS awful couriers
They have a very basic business model of delivering packages and they can’t even do that. Personally confirmed three times that I’ll be receiving my parcel on the day of delivery. After four days of waiting for my parcel I’m still waiting. On the day of delivery their driver **** and said the road was closed (it’s the R27 can’t be closed). Finally managed to get a hold of the branch manager to avail.
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RWS's replyOfficial
10 Jan 2023, 08:35Hi Celeste, very sorry to hear about your experience with RWS. This is certainly not our usual level of service. Can you please give us your Waybill number so that we can investigate and get back to you.
RWS's reply10 Jan 2023, 08:35
Official
Hi Celeste, very sorry to hear about your experience with RWS. This is certainly not our usual level of service. Can you please give us your Waybill number so that we can investigate and get back to you.