********** Service

What a dreadful experience this whole trip has been. 12 hours delay with no notice leaving from Jhb. No reply to multiple emails sent to customer care to claim for compensation. Return flight now delayed in Kigali to Lusaka. Again no communication as to the expected arrival of the flight. Lost a whole day in the UK and nothing you can do about it. Be careful booking this airline. They may be cheap but they are incredibly unreliable.