Runway sale a JOKE

Please stay clear of Runway Sale. I have been trying to book a return for two weeks. They act like they doing you a favor. Their CEO is unreachable; probably due to the amount of complaints. The person I dealt with; Kim is totally not interested. I wish someone would do a better startup with better brands and better delivery times. This is just a big joke and thats for the CEO as well. Poor products; poor delivery, poor returns; no customer service whosoever