REFUND REQUEST GONE WRONG!

Two issues have now come to my attention that I just can't ignore. The first problem was when they made a mistake on their system and priced takkies for R20. According to the CPA I was within my right to receive them as advertised but was told that an error was made resulting in my shoes not being delivered.

Instead of complaining, I ordered a different pair. The pair was delivered but upon fitting them I discovered were too big.

Now the fun part. The returns process is annoying in theory but I haven't had the chance to actually start it as their submit button leads nowhere. It doesn't work. Click till your thumb falls off, nothing will happen.

I emailed them and with time on the return becoming a concern asking they comw back to me promptly.

I have not receiveda ticket number nor a response and again,I'm running out of time.