BJ
Bonita J

1 reviews | Active since Dec 2016

13 Dec 2016, 14:30

poor service

<p>ordered items in october, never heared anything, at the end of november i emailed to ask where the goods were. The response was they has systems issues.emailed every 2nd day after that, Finally got told on 13 Dec, that one of the items was not available/ faulty. and they would credit me.</p> <p>This was the second time this happened. I ordered shoes and after me following up after a month, they kept on saying the item was on its way, at the end they told me they did not have the items and would credit me. and gave me a R50 voucher.</p> <p>this seems to be the norm at runway.</p> <p>I would not advise anybody to purchase from runway</p> <p>twice terrible service!!!!and a R50 voucher does not make anything better.</p>

0
Replies (0)