My Runway on the Running al the Way for Customer Service!

I had bought some items on the My Runway online platform; the money went of the bank but the order was never captured. about 5days down the line i realise that there are no dellivery updates on my order upon which i contacted the service provider.

I was advised to email my POP. Started chatting to Dayle who offered to re-order for me or refund, of which i chose ro re-order. In a space of approximately 3days or so, my order was delivered. I am a frequent user of this platform and have always experienced good service. After the current incident, i am even more of a beliver in their services...A Service Provide who resolves crisis in a wink of an eye, it is truly a WOW!!!.