Experts at ignoring customers

<p>This company claims to have a "Communications & Satisfaction Team" but I don't know who they're communicating to and satisfying.</p> <p>I purchased 3 items on December 2nd and there was a delay in delivery. I sent numerous emails, tweets, Facebook messages and even called their office repeatedly and NOT ONE of these were responded to until today when I start swearing on their social media. How long would I have been ignored and forgotten about had I not been hostile because they don't seem to care about customers who send polite messages. It takes a lot of effort and frustration to communicate with these people which is UNACCEPTABLE for an online store. </p>