Don't buy from Runway Sale

As much as Runway Sale is a legit company there service levels are appalling. I have even tried to get the owner to let her know her brand is failing. Firstly they take forever to deliver ; then recently the courier company they used told me to come pick up my package at a warehouse without leaving his particulars . I have sent four emails in the space of two days and not a single reply. A simple call to a customer to say; yes we have noted problem and rectified it will go a long way. Also many times the items you paid for out of stock or they say it was damaged. This company has no ethics or principles and it's a matter of time someone opens a similar company with better ethos and standards.