Disgusting delivery that you know is *******!

I need to start by stating that the service department will give you good information, but the service itself and the delivery service used is atrocious! It took almost a week to send out one product that I was told they were doing "quality checks". This does not make sense, but what really gets me is that you use DPD laser deliveries when you can see how horrible they are. There are countless reviews for them that have 1 star, but still you use them. Two days later I'm still waiting for my product to be delivered after their vehicle broke down and they couldn't be bothered to send someone else to deliver products, if you continue to use their service you will lose many customers!