DAMAGED GOODS/BAD CUSTOMER SERVICE/NO REPLY

<p>Hi there</p> <p>I write this complain and im very furious with Runwaysale. I bought a watch in Dec and then watch started to change bronze colour and has things looking like mould. So on the 30 Jan I wrote to the returns to arrange exchange/return of the watch as it still under guarantee. i recieved autoreply to show message was delivered. then last week friday 3 feb i did a follow up since no once got back to me in the last 2 days. i recieved no response. yesterdsay 7 feb I did another follow up no answer until now. im frustrated with a second had watch that I paid for a month ago and experiencing this bad customer service. i would be damned if i ever buy from them ever again or recommending them for online shopping.</p> <p>if they still not get to me after this i will escalate this further!</p>