Bad after Sale Service: RunwaySales

<p>Good day.</p> <p> </p> <p>So I bought a Nixon Watch from Rnwaysale which I used for four months and then it stopped working. my first guess was that it is battery related, however, I can't see where to change the battery and I was not prepared to pay Nixon to do it since there it should be covered by warranty. I tried calling the call centre and I was I was kept holding forever, I then sent an email which I only received a response to a month later with no apology for the late response whatsoever, already that to me is bad service.</p> <p><br />instead, the email read: I quote,</p> <p>"I do completely understand where you are coming from. I’m so sorry that this has happened to you.<br />However, we cannot accept any returns this far along as it has been 4 months since you have received your purchase. A general manufacturing defect should be apparent within the first few weeks, in such a case we could determine the problem and try to rectify it".</p> <p>I was not asking them to take back the watch but simply advice on what I can do, the above simply shows how the matter was just thrown right back into my face and them washing their hands as if I went to Nixon directly and bought the item.</p> <p> </p> <p>I have since decided not to buy from RunwaySales anylonger.</p>