A messy job
<p>So I wrote my first review yesterday on RunwaySale and their service delivery.</p> <p> </p> <p>One of my complaints were that my order from April had still not been sent out. Shortly after my review was posted, i received a notification email from RunwaySale stating my parcel was out for delivery.</p> <p> </p> <p>This morning i get my boots, open the huge brown box, the shoe box (inside the huge box) was sent without a lid? Is that what happens when you rush a delivery? or just another poor service from them? </p> <p> </p> <p>I called in to find out if this usually what happens, the agent seemed shocked that the warehouse would send off a parcel without making sure all is in order, and not to my surprise did she offer another refund. What is it with this place and refunds? - I travel home in the evenings, which means I walked to the CPT Station, not prepared to make myself a target walking with an unecessary big brown box. I told the agent all I wanted was a lid. Thats it.</p> <p> </p> <p>I've honestly had it with this online store. </p> <p> </p> <p>I get minimal help calling in, looks like Hello Peter is the only thing that does the trick! Thanks HP</p>