LK
Luke K
1 reviews | Active since Jun 2018
23 Jan 2025, 17:04
Damaged Tablet screen from repairs.
My device returned from repairs from rugged which was only 5 months old, it came back with deep scratches on the entire left side of the 10 inch tablet screen. I think my screan was swooped by their out sourced repairer. I've emailed rugged twice and they are silent. Now I'm not holding my breath becuase we all know their generic answers to all hallo Peter reviews.
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Replies (2)LK
Luke K's updateReviewer Update
25 Jan 2025, 07:02GM all, I was called yesterday by a senior representative of rugged yesterday, and I want to state that my issue was sorted and I'm very relieved that my device will be sorted out. Rugged has stepped up and I'm very grateful.
Thank you very much.
Thank you very much.
LK
Luke K's update25 Jan 2025, 07:02
Reviewer Update
GM all, I was called yesterday by a senior representative of rugged yesterday, and I want to state that my issue was sorted and I'm very relieved that my device will be sorted out. Rugged has stepped up and I'm very grateful.
Thank you very much.
Thank you very much.
Rugged SA's replyOfficial
27 Jan 2025, 08:46Hi Luke,
Thank you for taking the time to send this update.
Once again, we truly apologize for the lack of communication from our side, we are grateful for the opportunity to rectify our mistake.
Best Regards,
Rugged SA
Thank you for taking the time to send this update.
Once again, we truly apologize for the lack of communication from our side, we are grateful for the opportunity to rectify our mistake.
Best Regards,
Rugged SA
Best regards,
Rugged SA's reply27 Jan 2025, 08:46
Official
Hi Luke,
Thank you for taking the time to send this update.
Once again, we truly apologize for the lack of communication from our side, we are grateful for the opportunity to rectify our mistake.
Best Regards,
Rugged SA
Thank you for taking the time to send this update.
Once again, we truly apologize for the lack of communication from our side, we are grateful for the opportunity to rectify our mistake.
Best Regards,
Rugged SA
Best regards,