Absolutely shockingly poor service

I would not recommend that anybody else uses them. Our furniture was scratched and damaged, boxes were dropped. After notifying Khana of the damages I was at 1st told that he would chip in and pay for damages, even though their email quote states that GIT insurance is included, and when he found out that damages were more than he thought he told me that damages had to occur after the move. He 1st agreed and told me that the workers confirmed that boxes were dropped, and the moment he found out the value of damages were higher he changed his mind and told me another story. When I asked when the insurance claim would be completed he then told me it was not an insurance matter. On top of all this we were charged more than the quote, and I am still waiting to receive a detailed invoice to know what we were charged for. absolute horrible client service