Poor Service

We have received extremely poor service from Rudamans Nelspruit branch.

I took in 4 **** Eaters, roughly in the beginning of November for a service. I have done this before with a Lawnmover of mine, they called me following day, stated what was wrong along with the cost of repairs and the machine was ready a day or two after that. Now I was expecting the same service with the above mentioned **** Eaters. It has now been TWO MONTHS and no repairs have been done! I have numerous times to find out what is going on, I cant get a straight answer, or the more common one I keep on receiving is "We will call you back", to which no surprise, no one does. Between me and my dad, we visited the Workshop on two different occasions, upon my visit I got the Workshop Manager's personal number to find out what the status is of these machines, to which he doenst reply on Whatsapp. Upon my dad's visit, they were apparently waiting for parts but also plan - by the sound of it - to rebuild the machines for a ridiculous price - we can basically buy new ones for the same price! But when we asked, leave it, we will take them to someone else who can get the job done in ample time, they all of a sudden can't find the machines in their own workshop?

So my guess is, they either lost them or got ****** and if that is indeed the case, they can humbly replace them at their own cost.

The Job card numbers are as follows.

202429 ***31 202432

I think its worth reviewing or auditing your Nelspruit Branch.