AV
Angelique V
1 reviews | Active since May 2021
05 May 2021, 11:56
Non existent aftersales
I strongly advise any solar company looking for a reputable supplier to think twice before considering buying from Rubicon, their aftersales service is non existent and feedback on faulty stock even more so. I have been waiting for over 6 weeks for feedback on faulty stock sent back with no prevail. Even after numerous phone calls nothing. Friendly warning against them.
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Rubicon Renewables & Automation's replyOfficial
11 May 2021, 14:18 Hi Angelique, thank you for the feedback, and our sincere apologies - that's really not on. We pride ourselves on delivering excellent after sales support to our customers, and we've evidently messed up here. We understand our Support team is in contact with you.
Rubicon Renewables & Automation's reply11 May 2021, 14:18
Official
Hi Angelique, thank you for the feedback, and our sincere apologies - that's really not on. We pride ourselves on delivering excellent after sales support to our customers, and we've evidently messed up here. We understand our Support team is in contact with you.