Terrible customer service from Rubermic in Bloemfontein

TERRIBLE customer service. Suppose to give client service, but instead they love screaming at their clients, if you get hold of the lady that works with your account. When you complain to the owner she only says its her company and can do whatever she pleases. After numerous fights over the past years we have finally decided to move out of our appartment mainly because of the body corporate Rubermic. They have been dishonest about their water and electricity bills. Every month you have to pay before the 1st of every month otherwise there will be consequences, it is written in bold and red on the emails, but try to get your deposit back from them, shoe shoe be prepared to get yelled at. My husband asked them for the final water and electricity bill so that our deposit can be paid back to us, the lady working with it told him to phone the following day and said she will give it then, after phoning her the next day to remind her to send the bill she started yelling at him, he reported it to the owner which she just said it is what it is. They work on ******* software but their excuse for not doing the bill is because their system does not allow it before the 10th (which is never explained in any T&C's), which also mean that we will not get our deposit back before end February which means we can't pay the rest of our deposit to the current place we moved to. Their arguments regarding the units never makes sense, and the list goes on and on. Try avoid renting units at Oakleaves, Oakleave Village, Oakleaves Garden in Bloemfontein due to the fact that you will have a run in with Rubermic and believe me they love billing you more than you actually owe, and when you decide to leave, well good luck receiving your deposit back at all. They also love to increase water accounts without any notice of the increased tarriffs, they love coming into your private garden without notice when they want to fix things, when you report troubles for instance a burst geyser they will keep on sending the wrong people to fix them and at the end of the day, you as the tennant will pay for their mistakes.