DISGUSTING TREATMENT OF RTUSA

I was a passenger in a bolt taxi involved in a accident I've been passed from pillar to pose since the 24th of August 2024 the claims department from oakshire bolt and rtusa are giving me such a hard time rtusa had the cheek to offer me R4000 the claims handler Chantelle has only but treated me poorly should speaks to me like I've got two brain cells I need to go overseas for a funeral and we are already in October today being precisely the 16th October 2024 I have had no further feedback I am not even a paid customer I am a passenger involved in a taxi accident they have done nothing but make me feel like an idiot I know they are trying to make me settle on the lowest settlement possible the accident was an August it is now October they think because I'm desperate I'm going to accept such a low payout all my emails since October 7th 2 date have been ignored I'm ready to go to the media the newspaper and any legal firm who is willing to take my case I am distraught as how I have been treated and shunted around. I did give a counter offer and nobody bothers because they want me to settle for that measley amount of money the doctors have suggested that I consult in a neurosurgeon and these people RTUSA EXPECT ME TO WALK AWAY WITH 4,000 RAND BUT BESIDES ALL OF THIS THE WAY I HAVE BEEN TREATED IS DISGUSTING from here I'm in 2 mindd of actually going to the media I do others have complained and written reviews