EXTREMELY DISAPPOINTED!!!

If I could give MINUS stars, I would have. The booking process to renew my license was flawless. I was impressed. But lo and behold, as with most of South African Government Services, disappointment was obviously bound to follow. It has been a month and a day since I was told that they've LOST my new driver's license card. I have followed up each week, at least twice a week. Every time they take my details and promise to phone me back. They obviously don't. I still don't have my driver's license card.