COMPLAINT AGAINST RSD SHUTTER DOORS SA

Two weeks I contacted RDS to reprogram my garage door. One of the doors in my double door garage was no longer opening with the remotes. After working on the system, the affected door was opening with newly programmed remotes but could no longer open manually. The unaffected door was no longer working. This door was working perfectly, and I did not ask for it to be worked on. After many delays a staff member arrived at 18:15 at night. He was unable to fix the previously unaffected garage door. He assured me that it would work with the old remotes but it does not. He then instructed me to purchase a new motor at R4500 to fix the garage door that was functioning normally before RSD technicians worked on it. One week later, load-shedding has hit and my cars are stuck in the garage because the manual switches and levers no longer work. I am very dissatisfied with this service. RSD has not taken any responsibility for the problem. They insisted on payment for the work which was twice what was originally quoted. The increase was to fix problems that they had created. Right now they are wanting to charge a call-out fee to come and repair what they broke...