This company is a con

This company is a con. They demanded a deposit which we paid. All paperwork looked legit. When we tried to contact them the day before the move there was no response. The day of the move they sent a message via WhatsApp that the truck was broken and offered a refund. We provided the details requested for the refund and that was the last time we were able to make contact. They seem to have disappeared of the face of the earth.