RS Financial services (Nuraan)

My name is Jonathan ,I app**** for debt review removal which they promised me will take 10 working days after I pay R5400,which I did but after 14 working days I followed up and was eventually(after several calls and WhatsApps)informed my councillor Lumaine has resigned and Their Manager Nuraan is taking over my account,it's been 3 months and Nuraan no longer reads or replies to my WhatsApps/Emails unless I call her and when I do she is always in a meeting and replies a day or 2 later ,I just want my money from these ******....people don't give them your money they are ****mers!!!!