Bad Service and Rude People

I spoke to Fara from this company whom we agreed they must debit me on the 25th of August , today the 25th July they debited me, i get a message from Naeefah is is so rude and tells me i did not tell him in time meantime the debit mandate states the 25th August, she tells me there's nothing she can do its late.

I want nothing to do with this company they sell lies and they never answer their calls when you call them but when they did business, they were quick to call.