MN
Melanie N

1 reviews | Active since Sept 2016

22 Sept 2016, 13:36

Rude beyond words

<p>I have been working in a call centre myself and today I bow my head in shame for the people working at RS Debt Force. I returned a missed call and the "admin" lady that answered the phone told me that I was rude and just put the phone down while I was still talking...... I know exactly how the business they are in works....... I wonder how many clients you have? With employees that rude? And a database with numbers you can't explain how you got them? Please....... don't take me for a fool.</p>

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Replies (1)
Rs Debt Force
Rs Debt Force's reply29 Sept 2016, 10:38
Official

My Apologies for the encounter you have recieved from our offices this definitely not the norm and we train our staff to alway be friendly and courteous to our clients and potential clients, we have had a problem with staff and had to get untrained staff to man our phones for a few days and this must have transpired during that period. We will endevour not to have an issue like this to occur again, you may contact me directly on *** - Siddique NCRDC1235