MN
Masego N

1 reviews | Active since May 2018

23 May 2018, 15:33

BAD BAD Decision

They called me and asked to put me under deb review I agreed over the phone They then said they will send me forms to sign in order to ask my debtors to put me on debt review But I DID NOT SIGN THE PAPERS and asked to cancel but they already put me under debt review without me signing the forms and spoke to my debtors without me giving permission at the end of the month they took money from my account a lady called saying she does not understand y they took the money but will get back to me now I cant apply for any debt or anything because they do not want to cancel and when you call them they will say they will call u back and never do they are a bunch of ******** they dont want to cancel and force to put u under debt review even when you want to cancel I hate this company ruined everything

0
Replies (2)
Rs Debt Force
Rs Debt Force's reply28 May 2018, 15:02
Official

Good Day Sir, this a total untruth we have cancelled this client, the consumer refused to send us formal notification of cancellation which we requested on numerous occasions. It is our policy to cancel the client's file immediately once consumer gives us relevant documents and by the consumer's own admission he agreed to go under debt review. if you have any further queries please contact our offices on ***

Best regards,

MN
Masego N's update29 May 2018, 07:39
Reviewer Update
First of all I am not a Sir M a mam to show that you didnt even check the information before answering to this review of your company you dont even know who I am. How did u cancel because you asked me to pay a amount of R350 before cancelling the process and what documentation are you talking about because the lady never sent me any cancelling documentation. I dont know if u guys are just looking for business or u ******** people because the lady even admitted that she doesn't understand why you debited me because I didn't sign the papers and I dont understand which papers the company sent to my debtors to cancel cause I didn't send back the forms this company is a ****This time go check your info before replying *******