JD
John D

1 reviews | Active since Aug 2023

03 Aug 2023, 12:52

TO BE AVOIDED

<div>R&R Solar and Electrical is an absolute disgrace and should be avoided. The company installed a solar system at my home in October last year and undertook to have the system registered with the City Council as required by law. Ryno was paid immediately on completion of the job and, since then has not answered his phone nor responded to SMS and email. I contacted the City Council on 3 August and they advise that they have no record of any application at my address. I will now have to engage attorneys to get a response from Ryno at R&R Solar and Electrical. He also did not provide me with the ten year warranty that comes with the system nor did he respond to an issue I have where my earth leakage trips when the inverter engages at loadshedding</div>

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Replies (1)
R&R Solar&Electrical Solutions
R&R Solar&Electrical Solutions's reply14 Sept 2023, 15:48
Official
Hi John. I have provided you with all the proof that everything was submitted and you indeed got your warranty. You have sent me countless messages about how happy you are with the system and our work. Does one unanswered call(purley because i was busy at that moment) constitute this kind of review? Very disappointing to say the least.