Mega shift logistics disaster

If u need stress use this company.They picked my items in joburg 01/12 and no contract signed pertaining delivery and their logistics.i received my items on the 9/12 and when i enquire their consultant she was rude and showed me documents i didnt sign.Imagine sleeping on the floor for all these days cz i didnt take any belongings with me.Unfortunately my thing came but with items ******.My plastic with sneakers was open and i lost my white nike sneakers.So nje i will never use this courier again.Even that 1bi gave u is for my things that were delivered not the item that was ******. They will deliver when it suits them