VR
Vim R

1 reviews | Active since Sept 2018

13 Feb 2021, 17:05

Royal Schools Only Cares About Money

My son has been attending at Princess Park since grade 1 but during lockdown I couldn't pay the fees and the school wouldn't exempt him either, despite their claims that they got relief funds of about R500 000. I wonder if any child was exempted. I tried to negotiate with the school, I infact wanted to pay 3/4 of the money I owed to the school and finish the rest within a period of 3 months but they were not interested. That woman who works at the finance department was so rude to the other time she told that I was too loud over a phone call, I assume she does it as instructed by her superiors. I found it ********* for a school to threaten a parent with legal action while the parent is still willing to pay the fees. Lockdown circumstances were unforseen and the school didn't show any remorse to parents who weren't able to pay fees. Funny enough they mentioned that they want money to pay the staff but their staff was at home. We were even teaching our children at home during lockdown and buying data but we never complained. While some schools gave a discount to parents for school fees. So the school received relief and still wanted money from the parents, how selfish of them. I never wanted to change the school but I was left with no choice I have however made peace with it and my son is even happy with his new school.

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Replies (2)
Royal Schools
Royal Schools's reply15 Feb 2021, 12:24
Official
 
Thank you for your complaint. 
Please provide us with your contact details so that we can investigate this matter and provide you with feedback. 
VR
Vim R's update21 Apr 2021, 10:39
Reviewer Update
Thank you for responding. I would love to get feedback since I'm already receiving emails that I would be taken to court and on top of the school that I'm owning, I will be paying the lawyer's fees as well. The money I wanted to pay at the school within a short period of time. However it would be great if I get your response so that even going to court, I would be knowing that the matter was dealt with fairness. This is my email *** you have it already in the system and my contact number as well you have it.