Royal Limousine Services

THIS IS A HORRIBLE COMPANY. Customer service does not exist at this company. We booked the limo for 5 March 2022 at 22h30 and at 22h30, they informed us that the Limo has broken down (and has been driving the whole day in ONE GEAR) and that there is nothing they can do but refund us on the 20th March 2022. She informed us that the 20th is a Sunday and the 21st is the public holiday so we will only be getting the money on the 22nd March 2022. When we enquired about the money Shenaas (the owner/contact person) got really aggressive and threatened us by saying that she will notify the book keeper to delay the payment with increments of R500 a week. Also bear in mind she is supposed to pay us R2400. She is a REALLY RUDE person. She types rude & threatening messages and deletes them on WhatsApp. But shame we've screenshot everything for the attorney that is handling the case. She has made a payment of R500 today (23rd March 2022) and when we wanted to know why she said "because of your cheeky mouth" and deleted the message. Is there any way we can report these people so that others don't get ****med the way we have. One can clearly see that she has spent the money and doesn't have anything to pay us with!I WILL NEVER SUPPORT HER OR HER OTHER BUSINESS "ROYAL NUTS". STAY AWAY FROM this wicked people.