Royal canin stopped orders to delivery adress of supporter

I run a NPC. Our supporters came together and used their coupons to give the kitten food to us they used our delivery adress so now royal canin went and block all orders for my delivery adress and flag everyone. This is so unfair as Feral Watch and TNR welkom solly rely on donations from the public. These people though the did good and to help us most are from other towns and everything. Thank you for that.