Worst security company to deal with

Item: Royal Alarms
Rating: 2
Author: Roderick G

Royal alarms has to have the most *********** bunch of people working there as they cannot follow simple instructions and don't keep to the agreements they make. For the second month in a row I have been double billed. What's more frustrating is that its only the second month I have taken the security with them. To call the *** number and be put through to \accounts"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;392909;336;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 14:46;15/12/03 12:58;Poor Customer Service;***2*001;Craig and Windscreen Inspection Lady;***;I am so upset and very dissatisfied with Glafit Polokwane, my MUm went to their facility for windscreen inspection as this is required by the Absa Idirect car insurance before the inception of the policy. when she got there the lady who is responsible for taking in orders told my Mum that she couldn't help her because she was sent by me and told her to tell me to go there personally. I live 400km's from Polokwane and the fact that I bought my mum a car shouldn't mean that she should be disadvantaged to do other things herself on the car. I then called their land line and spoke to Craig guy who was also hesitant to assist, I then explained to him that my mum had eye impairment &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;494848;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/12/03 14:59;15/12/03 13:01;This is outrages;A***;A Rossouw;***;I did cancelled an MTN data account that was giving to me as a birthday present ...lol after many troubles with MTN....Now all of a sudden after months...nearly a year they keep on sending me sms's that i own then R79.00....That R79.00 did grow...my goodness...now i own them R768.90....for what????...They own me R1276.00 after they took money out off my bank while the MTN was cancelled on the 7.8.2014.. Please i want this MNT to stop with what they are doing .I do have all my banking details as well as my cancellation with them. What about the money they took from my bank after i stopped the contract with them.. I need you to help me please with this matter. They never send me any account showing why i own them money. Greetings Ansie ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925951;818587;38;2;0;1;0;0;2;NULL;NULL;NULL;15/12/03 15:02;15/12/03 13:04;HORRIBLE SERVICE with no accountability;CVXAFR233153;;***;Meant to receieve a package on Wednesday with a sim card I got charged for in prorata on Saturday before. Courier company phoned me (3 separate people) on 3 occasions to confirm my address and delivery. I also spoke to a supervisor and confirmed. When I explained to the supervisor what is happening, she refused to believe me and said she must listen to the recordings and call me back. So, me, the customer, who is experiencing this frustration is made to be a ****? I concluded my conversations for delivery and each time, it never went onto their system and they phoned again. I had the phone put down in my ear by the courier from Afrihost twice after being transfered from one person to the nest and each time, how can we help and I explain, yet no-one can help me!!!. Called someone at Afrihost who was going to check in the warehouse and get back to me and no-one did. Got messages from the courier saying that they are struggling to get hold of me, even after I spoke to them at least 3 times on that 1 day! Each day the courier messed up, my delivery date got moved by a day, from Wednesday, to Thursday, then Friday and now Monday and it has not even left JHB to CT yet! I am disgusted. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;618659;885022;1;5;0;0;0;0;5;NULL;NULL;NULL;15/12/03 15:02;15/12/03 13:05;Great Service always ;7,11E+12;;***;This company really offers great service ..I have never been disappointed by them ever . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925952;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 14:48;15/12/03 13:05;Quality of Goods ;;;;I have been a Woolworths customer for many years, when i gave birth to my daughter I thought why not open an account as it is convenient for clothing and food. For the past couple of months, your girls kids shoes have been nothing but a bunch of money wasters. I have always bought my baby girl shoes from Woolworths but now they are proving to be very common and weak. I am very disappointed and agree at the amount of money I have wasted. I have thrown away 5 pairs in one year, your cashiers are not making anything easy, they are rude and dont give a **** about customers. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925949;861739;4;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 13:55;15/12/03 13:07;Expensive call out fee for no service;53116;;***;My washing machine broke down and I was not informed of a R490.20 call out fee, which is charged whether they are able to do repairs or not. I feel this call out fee is very expensive and I would have used a different company if I was informed of this fee in the first place. The technician was in my home for less than 5 minutes only to tell me they cannot do the repairs and promptly handed my the invoice for nearly R500. Very disappointing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;517042;812971;17;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 14:52;15/12/03 13:09;Deport;8,41E+12;Deport ;***;Good day On the 1/12/2015 i was on a Citi to Citi bus however as we left pretoria the driver was not happy with the bus and called the deport, he was informed that once the bus reach park station an other bus would be waiting however it was not like, the bus that i was on was the 5:30 which came late. The mechanic to the bus and stated that there was nothing wrong with the bus however the bus was over heating from pretoria .This is very bad as i always use the bus often.To make things even worse when we arrived at park station there was other bus from the same company that was stuck.The bus driver could not answer as he himself was not happy with the answers he got from the deport.I ended up arrive in bloem at 02:00am and was suppose t be in bloemfontein at 23:50.It ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925960;796062;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 15:03;15/12/03 13:11;Refuse to pay back returned order;8,11E+12;zando;***;I bought a dress from them, by just looking at it it looked big. I asked them to come collect. They did just that. They then called me and told me the dress it dirty. I returned it clean now the say they won't pay me back. I'm livid and irritated I won't buy from them if that's how they treat their customers. Please help.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;618659;885022;1;5;0;0;0;0;5;NULL;NULL;NULL;15/12/03 15:13;15/12/03 13:14;Excellent service ;7,11E+12;;***;This company offers great service and very good customer relations .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;536757;897461;7;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 15:11;15/12/03 13:15;THEY ARE *****ES;9,01E+12;LARA;***;CAPE TOWN LODGE REFUSED TO GIVE ME DINNER THAT I HAVE PAID FOR. tHEY CJARGED ME FOR AN EXTRA NIGHT AND DAY THEY REFUSED TO GIVE ME MY MONEY BACK BUT IT WAS ALL THERI FAULT. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;355560;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;15/12/03 15:11;15/12/03 13:15;Great service;;;***;Great, awesome fast service! Ordered the grow your own bonsai kit yesterday and received it today! Awesome thanks;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925948;688396;32;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 14:08;15/12/03 13:15;UIF claim over 7 mnths and nothing done.;9,00E+12;management;***;I app**** for UIF in May 2015 but till date I haven't received anything. One of the consultant when i asked him why is it taking so long for us to get UIF payout, he told me that why am i crying for such small money. Lord knows how many trips did i take just to check how far was my claim and they just keep saying the same thing - it will take 7 to 10 days. I am now in a situation where i owe money to a whole lot of people. Please help..im now stranded.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925942;793962;16;2;1;1;5;3;5;NULL;NULL;NULL;15/12/03 14:53;15/12/03 13:15;unidentified extra charges on my statemets;***;;***;I just received a bill that is almost 4 thousand. All my numbers are limited to not more than R50 in charges so I don't understand how the figure got this high? On my statement the figure reflects as an anonymous \Deal Charges\"""

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