TN
Thameshan N

1 reviews | Active since Aug 2016

23 Aug 2016, 08:40

Lack of Response and Professionalism on Cancellation Request

<p>I had submitted a request, as per telehonic instruction, to the administration team at Royal Alarms on the 07 July 2016 to cancel my contract. After numerous follow ups to Royal alarms they have failed to response at every attempt up to current date. Even after contacting Management I have not receivedd feedback.</p> <p> I have re-located and required cancellation request to be finalised as a matter of urgency, however Royal Alarms has failed dismally to adhere to my request.</p> <p>They have even debited my account on two occasions with no justification. I am absoultely appalled by the level of service I have been receiving and feel that this company has absolutely no sense of care to its loyal clientele.</p> <p>The fact that they refuse to communitate after so may attempts proves just how unprofessional their level of service is</p> <p>Please can someone contact me as a matter of urgency to cancel my request or I will have no choice to take this matter up further!</p>

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