Roverland - putting money before service

<p>I am really disappointed with Roverlands "money before service" attitude. I paid good money to have a problem investigated, As knowledgeable Land Rover specialists I expected more than the curt 5 minute "investigation" by a technician who seemed under too much time pressure to do anything more than the minimum, and that offered no answers to the problem my vehicle was having. As a long-standing customer I expected more - I expected insight, helpful guidance on what to try - instead I got a wopping bill and a cold commercial shoulder when I asked for a reduction in the fee. Hell, I paid the hourly rate and got a fraction of the time, which would no doubt be double-billed to the other sucker customer on whose vehicle the technician was working when he was so inconvenienced by having to look at mine.</p> <p>***** you, Roverland, take a tip from L&R Service - they do customer service way better than you. You have become just like the main dealers, your attitude stinks.</p>