Last time I order/use from Rototank

I have ordered 9 x 400l animal drinking troughs thru our local CMW. I was warned about Rototanks ad service and reviews but decided to give them a chance. On order it was said it will take 4 weeks to make and deliver. That was good because i could wait 4 weeks. We currently on 8 weeks now. There has been a follow up today just to be told that they cannot give me a answer when it will be done or delivered. Thats it...just like that. I hope to get it in the next week or two otherwise i will have to cancel, get refunded and uae a different supplier. 1. Bad service 2. No communication by need to keep following up and not getting answers 3. If you need goods from Rototank in a hurry.....look at another supplier because you not going to get your goods soon. I think they ha e great products and designs and thats why I chose them, but no use if you dont get service and if I look at some other reviews im not the only one.