Paid for Geyser Repair but geyser was never repair

Roto Rooter was called out for a geyser repair. (Water was pouring our of one of the geyser outlets at full speed. Furthermore, hot Water was coming out of cold taps and vice versa). The First quote was presented and had to be paid in full before work commenced. We paid almost R2200 in full.<br> The problem continued into the next day. They provided a new quote \that would definitely alleviate the problem"for close to R700.<br> Neither of their interventions worked after two days of work.We waited 5 days for them to return and complete the work-NOTHING. Now they're demanding payment for the last quote after we paid another plumber R2500 to finish their work. This just feels wrong!"""