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Eathan N

1 reviews | Active since Jan 2014

18 Sept 2023, 11:39

Best in the Business!

Man oh man.. what an awesome experience it is with RTA. This is really next level service, here you are treated and feel like FAMILY. Not just a customer. Had a small issue and stopped in this workshop, without making a booking, Jason and his team took all in 5mins to diagnose my issue and have it fixed while I waited! Which I did not expect.

There is no workshop like this, they are the best in SA!! As of Friday, my vehicle will never see a BMW dealership again, from here on out, RTA is where I will be for all services and repairs. Jason and team, I have no words to thank you enough and no words to describe how professional and great you guys are, from the receptionist all the way to the workshop, everyone is friendly and treats you like family. I think you ALL could see my face when I left your workshop, extremely thankful that you took the time to sort out my issue without me even booking my vehicle in. Now that is service.

I had been overcharged and got subpar workmanship from the BMW MAIN dealership and going to RTA proved that Ross Tech Auto are the best in BMW and Mini. Without a doubt!, infact they are what I would refer to as the REAL Bmw workshop. The dealership could learn PLENTY of things from you guys, 5 stars. See you on my next service and ALL future repairs where needed.

Thanks team!!

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Replies (1)
Ross tech auto
Ross tech auto's reply18 Sept 2023, 15:12
Official
 Good day Mr Nicholls, 

Thank you so much for your heartfelt review. We are pleased to hear that you’ve had an awesome experience at RTA, this is what we strive for and it gives us great joy to hear that you’ve experienced Service Excellence which is part of our vision at RTA. We can’t wait to welcome you back to our workshop and we look forward to serving you again. 

Kind regards, 

Team RTA