ROSEWOOD BOUTIQUE CHATSWORTH- SELLING DAMAGED ITEMS

I RECENTLY PURCHASED A SAREE FROM THIS BRANCH- AT THE STORE THE ASSISTANT DID OPEN THE SAREE TO SHOW ME HOWEVER SHE ONLY SHOWED ME ONE SIDE OF IT, OBVIOUSLY NOT THE DAMAGED SIDE, WHEN I GOT HOME, I DISCOVERED THERE WERE NUMEROUS BURN MARKS ON IT, ONE BURNT PATCH EVEN HAD A WHITE STICKER ON IT TO CONCEAL THE MARK! I IMMEDIATELY CONTACTED THE STORE, TO WHICH I WAS TOLD THAT THE ITEM CANNOT BE RETURNED OR EXCHANGED. THIS IS UNACCEPTABLE FOR A STORE TO SELL DAMAGED GOODS AND NOT ASSIST WHEN REPORTED. FURTHERMORE THE MANAGER OF THE STORE IS *********** IN CUSTOMER SERVICE. I HAVE ALSO REPORTED THE MATTER TO CONSUMER WATCH, HOPEFULLY THIS WILL TEACH THE COMPANY A LESSON!