yL
yulleen L

1 reviews | Active since Dec 2018

06 Dec 2018, 11:56

FOOD POISONING

Morning,

I Lebogang mogale work around diepkloof square me and 2 of my colleagues we decided to go buy food at roots butchery in diepkloof square we all bought chicken, pap and spinach i couldnt sleep the whole night i was up the whole night till Morning because of your CHICKEN!!!when i got to work everyone was complaining about the chicken. One of my collegues sent an sms that she wont make it to work she has been admitted in hospital and her throat is swollen. We literally cant work its affecting our work and is an unexpected expense for us. I therefore called the store to complain i asked for the Manager and Hendrick was the Manager i spoke to him and told him the situation he was not helpful at all instead he transfered the call to some supervisor that owns the meat butchery according to him. i therefore explained the situation AGAIN the supervisors response was that mam why couldnt you come to the store, come when you have time IMAGINE he was not apologetic nor sympathetic about the situation i could bareley travel im going to the toilet non stop i had to stop at every garage on my way to work i cant even WOR****! I therefore asked the "supervisor" to transfer back the call to Hendrick because his not helping at all. Hendrick said he will transfer the call to Jaque his the main Manager. SUPRISINGLY THERES TO MANY MANAGERS BUT THEY COULDNT HANDLE THE SITUATION WHAT A BAD SERVICE!!!! I spoke to Jaque and told him the situation Again and Again he took my details and said he will get back to me until now.

What a Bad service the Goods were cheap but Caused a major problem to us an unexpexted expenses for us. One of my Collegues child was also affected because she left some piece of chicken for the kid. the kid didnt go to school aswell. HOW DO WE SORT THIS ONE OUT????

Im planning to see the Doctor with my own money for some cheap meat that did a major damage. we need a full refund of what we spent and a refund of unplanned expenses and a full Apology!!!!

we will also take this further its not a Threat but a promise and spread about the food u selling so that other people dont experience it. YOU WERE SUPPOSED TO DO YOUR CHECKS BEFORE SELLING WROTTEN STUFF TO YOUR CLIENTS!!!!!

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Replies (1)
yL
yulleen L's update10 Dec 2018, 13:06
Reviewer Update
The business doesn't want to take accountability and the responsibility of what happened. Their very ******** and telling me about a procedure and im not disputing their prodcedure they not apologetic nor sympathising with me as their potential client. while they busy with their process what are they doing in the mean time to please me as a client or to show they sympathising with me it costed me to see a Doctor plus to buy the medication yet they waiting for a medical report before they can assist me. but have they done research about my incident have they tested the goods. i was also told it will depend on how many people have complained then they can attend to the matter IMAGINE????