Bad meat and bad service

<p>On Sunday the 26th February I bought three trays of ribs from Roots Protea Glen Mall. Today the 28th which is three days later I open one tray to grill in the oven after a while I'm called by a very disturbing smell from the oven the ribs were completely off, I open another tray to check if they ok and they are not its the same off smell. I go immediately back to roots to ask for a refund the lady security guard that was at the door takes it upon herself to tell me that I bought the meat 3days ago so they cant help me. I ask to speak to the manager and she goes to the manager named Danny and he says we must speak to another manager in the back that manager refuses to refund me and he does not even come to see me himself and speak to me face to face, I speak to Danny and I explain that there is no way that I could buy meat and cook it the same day so I'm only cooking it now so the three days story of exchanging or refund doesnt work and nowhere on the slip does it state this. security lady was very rude and went about as though she is the manager Danny then asked her to go and ask that other manger again then only she comes back and they give me a refund. .I had the slip and the rotten meat with the smell as evidence what more did they want from me...?What did they expect to do with the meat if I'm not getting my refund..?</p>