Good not in a good condition

Extremely disappointed with the service at Roots Butchery at Sky City. Purchased 60 eggs on Saturday, only to discover they were rotten when I opened them at home. The expiry date was set for mid-July, which seemed unrealistic given my household size of two. It's frustrating to think that I might not be able to use them all before they expire.

When I returned to the store to complain, the staff's attitude was unhelpful and dismissive. They refused to take responsibility or offer a solution, simply telling me that they wouldn't replace the eggs. The manager's response was equally unsatisfying, asking me to bring the eggs back for inspection without any guarantee of replacement.

As a customer, I expect better. I expect to purchase fresh products and receive helpful service when issues arise. Unfortunately, my experience at Roots Butchery fell far short of these expectations. Until they improve their customer service and product quality, I wouldn't recommend shopping there.