Worst service ever

<p>I’ve made an online booking for ibis lodge. I called and spoke to Claudette who confirmed to me that I can make payment. The next thing I get an email from Vanessa stating that I can no longer be accommodated at the lodge of which I paid for. Again I get an email from Lorin that they cannot accommodate me… I got that already I need my R3840.00 that I paid into Roomsforafica’s account to be refunded to me so I can make a booking elsewhere hopefully with the establishment already cause it does n’t really help dealing with 3rd party…. I am really annoyed cause even after I’ve dealt with more than 2 people I still get another email from Thea stating that they don’t work isbis lodge listed under their company? What is this atrocious service I’m getting from you?..... PLEASE REFUND MY MONEY ASAP…. IVE GIVEN YOU PROOF OF PAYMENT AND MY ACCOUNT NUMBERS ALREADY I NEED THAT MONEY URGENTLY!!!!!THE NEXT EMAIL I GET FROM YOU BETTER BE FROM YOUR ACCOUNTS DEPARTMENT TELLING ME WHEN WILL MY MONEY BE RECEIVED?</p>