sR
shelley R

1 reviews | Active since Mar 2014

13 May 2020, 15:16

Worried that the company may be closed, but still marketing to guests ...

I am worried that this online accommodation booking agent has seemingly stopped operating, but continues to market its services on its website. Rooms for Africa is also still sending out auto-generated marketing e-mails. All forms of communication with Rooms for Africa have gone unanswered for over a month now, and the company owes one of my prospective guests money. I am worried that this business has perhaps effectively closed down, but is still marketing itself as if it's OK to book accommodation through them. More people could lose money here?

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Replies (1)
RoomsForAfrica
RoomsForAfrica's reply18 May 2020, 16:06
Official
Good day, we're still operational but working with skeleton staff. We're working as fast as we can to see to everyone's enquiries. Your guests enquiry will be seen to as soon as we can. Due to the pandemic we don't have staff in office and are working from home. We will try to escalate the matter.