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bN
beauty N

1 reviews | Active since Jul 2014

16 Jul 2020, 15:14

*****ing people's money in the name of holiday

This company is not legit I mean I paid for a trip in September and they were quick to accept our money then lockdown came and I sent an email to post phone no one responds even though they say they work remotely...... I sent more than 10 emails no one responds their phone doesn't go through...... Can I get my money back pls I'm canceling

0
Replies (6)
bN
beauty N's update20 Jul 2020, 11:13
Reviewer Update
So no reply so this is really a ****
RoomsForAfrica
RoomsForAfrica's reply21 Jul 2020, 14:13
Official
Good day. Please note we are under minimal staff, and are only able to work less than minimal hours a week. Kindly send your reference number to our Facebook and I'll to escalate the manner. We are severely understaffed, and trying our best to deal with the backlog of cancellations & postponements.
bN
beauty N's update22 Jul 2020, 08:49
Reviewer Update
*** can we get a refund please
bN
beauty N's update12 Aug 2020, 10:11
Reviewer Update
so every week I will be asking for respond ….why is it so difficult to just refund us and go our separate ways

CAN WE GET OUR MONEY BACK
RoomsForAfrica
RoomsForAfrica's reply18 Aug 2020, 13:57
Official
Good day Beauty, I have sent your reference number and escalated the matter with our consultants. We will do our best to refund your money to you as soon as possible.
bN
beauty N's update07 Sept 2020, 11:57
Reviewer Update
come n guys you escalated from 18 august to date no respond nothing......can I have my money back you guys are ******** people