DV
Danelle V
1 reviews | Active since Jun 2012
17 Jul 2020, 02:48
********
What is happening with Rooms for africa?! I have made a booking & paid the deposit as indicated on the website, tried calling them? No answer! Tried emailing them? No answer! I have contacted the lodge directly, they have not been contacted by Rooms for Africa?! And no booking has been made..... I have opened a ********** case with my against this company and will definitely be fighting to get my money back, as I do not support ********! Police case will be opened aswell!
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Replies (2)
RoomsForAfrica's replyOfficial
21 Jul 2020, 14:52Good day, we can assure you we are not ********. We have just been affected by the pandemic and as a result have less than minimal skeleton staff trying to operate and help all "urgent" requests. We are trying our best to get to your enquiry. Forward your reference via FB and I can try to escalate.
RoomsForAfrica's reply21 Jul 2020, 14:52
Official
Good day, we can assure you we are not ********. We have just been affected by the pandemic and as a result have less than minimal skeleton staff trying to operate and help all "urgent" requests. We are trying our best to get to your enquiry. Forward your reference via FB and I can try to escalate.
DV
Danelle V's updateReviewer Update
23 Jul 2020, 14:22I have sent messages to Facebook, to all 3 email addresses linked to the websit and I have tried calling,
I am in contact with the lodge and although I have received my booking confirmation from rooms for Africa, the booking at the lodge is not there, as they are waiting for payment......no payment no booking
I have paid you, the money has reflected so why the delay in transferring the funds?
The room has been showing available for booking since I received my booking confirmation and we keep making false bookings to keep our reservation spot, and to avoid double booking on these dates.
When is mamagalie going to get their money!?
I am in contact with the lodge and although I have received my booking confirmation from rooms for Africa, the booking at the lodge is not there, as they are waiting for payment......no payment no booking
I have paid you, the money has reflected so why the delay in transferring the funds?
The room has been showing available for booking since I received my booking confirmation and we keep making false bookings to keep our reservation spot, and to avoid double booking on these dates.
When is mamagalie going to get their money!?
DV
Danelle V's update23 Jul 2020, 14:22
Reviewer Update
I have sent messages to Facebook, to all 3 email addresses linked to the websit and I have tried calling,
I am in contact with the lodge and although I have received my booking confirmation from rooms for Africa, the booking at the lodge is not there, as they are waiting for payment......no payment no booking
I have paid you, the money has reflected so why the delay in transferring the funds?
The room has been showing available for booking since I received my booking confirmation and we keep making false bookings to keep our reservation spot, and to avoid double booking on these dates.
When is mamagalie going to get their money!?
I am in contact with the lodge and although I have received my booking confirmation from rooms for Africa, the booking at the lodge is not there, as they are waiting for payment......no payment no booking
I have paid you, the money has reflected so why the delay in transferring the funds?
The room has been showing available for booking since I received my booking confirmation and we keep making false bookings to keep our reservation spot, and to avoid double booking on these dates.
When is mamagalie going to get their money!?