Bad business practice and stupid booking system

I did try and resolve this amicably but Rooms for Africa have no interest in helping its customers they just want your money, nothing less! I was looking for accommodation in Knysna for the December period and made an enquery online ( because you have no option on their system to check validity or prices), they rep**** that unfortunately that place is full, can they suggest an alternative? This went on for 2 days when finally they found me a place on Thessen island.I immediately paid R10500. However as I was out of town and on business I did not take much notice of the emails sent to me by the owner of the house (A VERY kind and understanding gentleman by the name of Anthony). When I got back to my office and started going through the mails I saw that my requested booking dates on my initial query of 24 December - 31 December had in fact changed to October???? I called and explained the situation, Rooms for Africa pretty much said get lost, Anthony the owner kindly paid me his portion back. The money is not my issue, it is the HUGE inconvenience of no holiday now as everything is booked. Rooms for Africa have a stupid booking system. I am considering legal action for numerous items