Blunder from. Rooftown

Got a quote from. Rooftown in chatsworth for a new tile roof.order placed and payment was made stuff delivered toMy home.the engineered trusses was approx 1 meter short. I had to spend approx 3000 rands to rectify this.rooftown been an. Elite company for roofing made a blunder and I called sat morning with no help currently rather I mus wait for monday without a roof and my entertainment area been exposed due to rooftown blunder.