DRIVER'S LICENSE CARD DELAY

My wife and I app**** for renewal of our driver's license cards on 22 August at Roodepoort Licensing Dept. I started weekly calls after 6 weeks to establish if our cards had arrived. Always the same answer, delays to to strike action LAST YEAR and they have no idea when the backlog will be sorted. Recently dealt with Susan who was most helpful and polite, promising to take this up with her supervisor and call me back. No calls back as at today and now both direct phone lines and switchboard just ring unanswered. Have the lines been disconnected for non-payment or are lines out of order.? What a tragic state of affairs, unfortunately typical of any dealings with a municipality. I refuse to buy a temp license as applications were made in good time and the delay is no fault of mine so will drive "unlicensed".