Roodepoort Small Claims Court

I'm disappointed by the response I got from a lady working in the small claims court in Roodepoort. I called and asked what time they close. She said they have no time to close even now (12:03) they close if there's no more people. I asked what is the official time their office closes as I'm still at work she said they have no official time and plus it's a Friday. So I need the minister to respond to this cos I've never heard of a workplace with no set time for service.