RM
Ruru M
1 reviews | Active since Jul 2010
02 Feb 2016, 06:08
Wrong order and bad food
I went to Romans Pizza on Sunday 31/01 at 18:30 to buy a large pizza. ordered 2 large *The hot one and pineapple and chicken - Thick base. we received thin base. ?took it back, got it back after about 5 minute. we got home only to find we have chicken and pineapple and some barbecue with bacon???. went back, store was closed. we were forced to eat the wrong pizza which did not even take 20 minutes to send me running to the loo with terrible cramps. the smell was horrifying. I'm so disappointed and promise never ever to buy from there. disappointed and sick customer.
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Romans Pizza's replyOfficial
04 Feb 2016, 09:47Hello s***5,
Good morning Shonisanie
Thank you for taking the time to contact us with feedback after your visit to our Alberton store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Good morning Shonisanie
Thank you for taking the time to contact us with feedback after your visit to our Alberton store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Romans Pizza's reply04 Feb 2016, 09:47
Official
Hello s***5,
Good morning Shonisanie
Thank you for taking the time to contact us with feedback after your visit to our Alberton store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Good morning Shonisanie
Thank you for taking the time to contact us with feedback after your visit to our Alberton store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza